Handcrafted and Natural Product Disclaimer

Our bloom arrangements are handcrafted and wrapped by hands, meaning no two arrangements are exactly alike. The flowers are natural and manually preserved by hands by our local suppliers. While we strive for consistency, variations in arrangement, colour and design may occur. Colours may also differ slightly due to lighting and screen settings.
Some flower, leaf or foliage may be substituted due to market availability and seasons.

Our preserved flowers are natural so shedding might occur. Please read our
care suggestions to care for them.

Returns and Refunds

We do not typically accept returns, but customer satisfaction is our priority. If you have an issue with your order, please reach out so we can find a solution together.

For questions, please contact us.

Shipping and Risk of Loss

All purchases are made under a shipment contract. Risk of loss and title transfer to you once the package is delivered to the carrier.

Personal Information and Privacy

A Thousand Blooms highly respect your personal information and privacy. By using our website, you agree to our privacy policy regarding data collection and usage. A Thousand Blooms may share your personal information to provide services such as:

• Fulfilling orders

• Shipping packages

• Processing payments

• Customer support

Your Account

If you create an account on athousandblooms.com.au, you are responsible for maintaining its security, including keeping your password confidential. You accept responsibility for all activities under your account.

A Thousand Blooms sells products to adults who can legally purchase using credit cards or other accepted payment methods. If you are a minor (a person under 18 years of age), you may only use athousandblooms.com.au under parental supervision.

We reserve the right to:

• Refuse service

• Terminate accounts

• Edit or remove content

• Cancel orders at our discretion

Electronic Communications

By using athousandblooms.com.au or communicating with us via email, you consent to receive electronic communications from us. These communications may include notices, agreements, and other essential updates, which satisfy any legal requirement for written communication.